Pilacik bonsai at eBay (Thumbs down)

[coh]

Congrats!

You could offer to sell him a couple of nice, new Kiku tools that don't have a "China" stamp on them...

 

[herzausstahl]

I don't think this is true. It is extremely difficult to get negative feedback removed. Trust me. I had a foreign bidder leave negative feedback for me (I don't ship trees to foreign countries, and the listing said exactly that) and it took extreme measures to get it removed.

Don was an eBay case opened in conjunction with this incident? That's the only time I'm aware of it happening.

 

[Don Blackmond]

Don was an eBay case opened in conjunction with this incident? That's the only time I'm aware of it happening.

yes, there was a case opened in conjunction.

 

[herzausstahl]

Are you saying ebay will remove the negative feedback while the case is open (until it is resolved), or permanently once someone opens a case? Doesn't really make sense to me. I would think that most of the time, people only go through the bother of opening a case when there really is a problem, i.e. when the negative feedback is warranted. Not saying you're wrong, as I have no experience with it...but it just doesn't make sense to me.

Chris

After the case is concluded. I bought a case for a kindle with free shipping. The seller tried to ship it first class mail (max weight 13 oz) and it came postage due. I opened a case asking for the $ to be refunded. Seller ignored it & eBay sided in their favor. I found out later when I complained in a survey of the process that they can't award partial refunds ( person gave me a $10 eBay gift certificate to make up for it). So naturally I left negative feedback explaining what happened, then received a notice from eBay that it was being removed due to the result of the case.

 

[herzausstahl]

yes, there was a case opened in conjunction.

How long ago was that Don? I've only seen this trend in the last year and a half.

 

[Don Blackmond]

After the case is concluded. I bought a case for a kindle with free shipping. The seller tried to ship it first class mail (max weight 13 oz) and it came postage due. I opened a case asking for the $ to be refunded. Seller ignored it & eBay sided in their favor. I found out later when I complained in a survey of the process that they can't award partial refunds ( person gave me a $10 eBay gift certificate to make up for it). So naturally I left negative feedback explaining what happened, then received a notice from eBay that it was being removed due to the result of the case.

Well that appears to be your answer. I assume your negative feedback was removed because you lost the case.

 

[herzausstahl]

Well that appears to be your answer. I assume your negative feedback was removed because you lost the case.

But I've also seen it removed in a case the person won. Also could depend on who is reviewing it for eBay. A good barometer for all of us will be Dario's feedback in this case. If it stays or gets removed in a few weeks. As for your case Don, the feedback you received wouldn't have stopped me from buying from you. I usually see if the negative feedback lines up with the rest of the feedback or not. You can't please everyone and there's always that customer with unrealistic expectations.

 

[Don Blackmond]

But I've also seen it removed in a case the person won. Also could depend on who is reviewing it for eBay. A good barometer for all of us will be Dario's feedback in this case. If it stays or gets removed in a few weeks. As for your case Don, the feedback you received wouldn't have stopped me from buying from you. I usually see if the negative feedback lines up with the rest of the feedback or not. You can't please everyone and there's always that customer with unrealistic expectations.

It will be interesting to see if Dario's feedback sticks.

Before I buy from an ebay seller I always review feedback. I look at negative and neutral and try to figure out why its there and whether its warranted. I've seen some crazy reasoning provided for negative/neutral feedback.

 

[Poink88]

It will be interesting to see if Dario's feedback sticks.

FYI, it is still there as of today.

 

[NewWorldBonsai]

Hope you get that sorted out, I know how frustrating that can be.