Mail Mishaps

[MMJNICE]

Ordering from Evergreen is easy. You just have to follow the (very simple) instructions.

No need to disparage the company when complication was due to user error

An honest mistake was made and the way a company handles that is very important to me as a customer. If I feel my business isn't appreciated or valued then on the real it probably isn't. I have my own business and the way someone handles customer service tells the customer whether or not they are really valued. Sure, most times there is a reason why a business owner does things this way, or that way, but not EVER picking up a telephone to clear up something or providing an accurate telephone number is beyond me..

 

[penumbra]

Another example. Package mail from New Jersey to Northern Virginia, was in Maryland yesterday and is now in South Carolina.

 

[namnhi]

WTF?
How come I don't even know this? Did I get this old that I did something and not knowing?

 

[andrewiles]

Not bonsai related, but one time I sent a letter to my father, which he never received. We figured it was lost forever. Then about 2 months later we received the letter. Or rather, he received the half with his address and I received the half with the return address. It was sheared diagonally down the middle. No accompanying comments or explanation. It's like they hoped we wouldn't notice.

There must be some beastly sorting machines somewhere. To the post office's credit they did eventually send each piece on its way.

 

[namnhi]

Not bonsai related, but one time I sent a letter to my father, which he never received. We figured it was lost forever. Then about 2 months later we received the letter. Or rather, he received the half with his address and I received the half with the return address. It was sheared diagonally down the middle. No accompanying comments or explanation. It's like they hoped we wouldn't notice.

There must be some beastly sorting machines somewhere. To the post office's credit they did eventually send each piece on its way.

That's strange. In my case I think the it could be the irresponsible delivery person? Luckily it just seeds but I hate this kind of thing.