I'm sure we've all had them, missing trees, plants, broken pots, etc. For some reason Amazon and UPS can find my house but FedEx cannot. They always deliver to my neighbor who usually stumbles across the yard a few days later to bring me my box. Once it was a Camellia that spent three days outside on his porch in January, luckily it survived. Good luck reporting it, you'll be stuck on an automated loop that will make you tear your hair out. But this one is a different story. Our friend @Clicio was kind enough to send me some BRT seeds back in October 2020. I never received them and we just chalked it up to international mailing problems. Imagine what a surprise when I received a small package from Brazil today, dated October 2020. Who knows where this was for almost two years, pretty bizarre. Please feel free to share your shipping nightmares here. 
About a year later a found a seller with 4 mugs, bought them. She packed them lip to lip and the mugs were immobile in the box, seemed like a good plan. If she had placed a layer or two of cardboard between the mugs they would have survived. Instead two of the mugs chipped on the lip and a third mug had a hairline fracture.
