I, for one, abhor trollishness
I have have I am entirely opposite experience

Same here, but having spent ~180 bucks on their products with no noticeable results to point to, I question if its worth it for the average Joe.it’s very clear these trees have not been harmed in any means by use of their products
Maybe hornbeam enthusiasts could benefit decently, and folks with a lot of mature, expensive trees, or disease prone ones like Chaenomeles